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Having issues using or launching a Magic Greetings card?

We're sorry you're experiencing that! However, don't worry, we should be able to fix your issue in some very quick steps!

To start troubleshooting, first click on the icon of your device type (Apple or Android) and then we'll help you solve your problem. It's usually just a simple setting on your device.

Or if you have other non-technical Frequently Asked Questions (order tracking, returns, how it works, etc), please visit our FAQ page.