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What Issue Are You Experiencing?

Reload Screen

Permission Is Needed

Safari browser on iPhones + Ipads

Reload Screen

Problem

Most Likely Reason: Your Browser's settings are set not to allow the "Camera". Fixable in seconds!

Step 1

Tap the "aA" button in the bottom left corner.

Step 2

Next tap “Website Settings”

Step 3

Next tap “Camera”.

Step 4

Next tap “Ask Or Allow”.

Step 5

Next tap “Reload”.

That's it! It should all work now!

iPhones + Ipads

Permission Is Needed

Problem

Reason: Accidentally Pressed “Deny Motion Access” on 3D Cards

Step 1

Open 'Settings' on your iPhone, scroll down and click 'Safari'.

Step 2

Next tap “Clear History and Website Data”

Step 3

Next tap “Clear History”.

That's it! Try scanning the card again!

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